5 star hotel elba island

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Faq

Any doubts?
Below you can find the answers to the most asked questions from our guests.

What time is check in and check out?

Check in is possible starting from 2pm, while it is possible to check out up to 11am. If you wish, you can leave the luggage safely with our front desk staff and by the pool or on the beach before you leave.

Which credit cards do you accept?

We accept every kind of credit card.

What is your cancellation policy?

Special offers and packages are subject to special cancellation terms and conditions, we advise you to always check all terms and conditions before finalizing the bookings.

Do you offer WI-FI connection?

The Wi-Fi connection is fast, reliable and free. You will be able to surf in the common areas, in your room or use our Internet Point in the hall.

Do you have a car park?

Our outdoor car park is free and equipped with surveillance.

What is the difference between Hotel Hermitage and the nearby Hotel Biodola?

The Hotel Biodola is one of the sister hotels of the Hermitage. Both of them are situated on the gulf of Biodola, and they offer different services.

Do you have any special menu for coeliac?

Yes, our hotel is AIC (Italian Association for Coeliac Disease) and in all our restaurants you will be able to find gluten-free products. We suggest you inform us about your needs before your arrival.